Privacy Policy

• Identification: name, email, phone number, mailing address.
• Service & Vehicle Details: service requests, preferences, optional photos you provide.
• Payment/Transaction: billing details and transaction info (processed by my payment provider; I do not store full card data).
• Usage/Technical: IP address, device/browser, pages visited, timestamps, referring URLs, collected via cookies/analytics.
• Communications: messages you send via forms, email, or SMS.

• Provide and manage services, quotes, bookings, and payments.
• Send confirmations, reminders, updates, and support messages.
• Improve website performance, safety, and user experience.
• Send optional marketing messages if you opt in (you can unsubscribe anytime).
• Comply with legal, tax, and accounting obligations; prevent fraud and misuse.

• Consent (e.g., marketing/SMS where required).
• Contract (to deliver services you request).
• Legal obligation (tax or regulatory requirements).
• Legitimate interests (security, service improvement) balanced with your rights.

• Service providers (hosting, payments, analytics, communications) under confidentiality and data-protection commitments.
• Legal or safety requirements when necessary.
• Business transfer if I sell or reorganize the business.
• With your direction/consent for specific disclosures.

I do not sell or rent your personal data to third parties.

I use cookies/pixels to enable core features and understand site usage. You can control cookies in your browser settings; some features may not work without them.

By submitting your phone number, you consent to receive SMS/MMS messages from Crown & Chrome Detailing for appointment confirmations, reminders, service updates, and optional promotions (if opted in).

• Message frequency varies by interaction.
• Message & data rates may apply.
• Opt out anytime by replying STOP. For help, reply HELP or email me.
• Consent is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.

Data used for messaging may include your phone number, carrier, and message content, and is used to operate and improve messaging. I do not share your phone number with third parties for their own marketing.

I keep personal data only as long as needed for the purposes above and to meet legal/accounting requirements. I then delete or anonymize it safely.

I use reasonable technical and organizational safeguards. No method is 100% secure, but I work to protect your information against unauthorized access and misuse.

Depending on your location, you may request: access, correction, deletion, restriction, portability, or objection to certain processing. If processing is based on consent, you may withdraw consent at any time.

To exercise rights, contact me using the details below. I may need to verify your identity.

My site and services are not intended for children under the age of 13 (or the age required by your jurisdiction). I do not knowingly collect children’s data. If you believe a child provided data, please contact me to delete it.

If data is transferred across borders, I will apply appropriate safeguards consistent with applicable law.

External sites have their own privacy practices. Please review their policies separately.

I may update this policy from time to time. I will post updates here and revise the effective date.

Crown & Chrome Detailing
Email:
Address: 915 Hillview Drive Rexburg, ID 83440